[quote:atlk71u2]Job Title: System Administrator
Requisition Number: 11072
Location(s): Pointe Claire, Québec
Role Summary/Purpose: As a member of the IT team you will provide outstanding end user PC and software support.
Essential Responsibilities:
Maintain Active Directory environment
Maintain Virtual environment (VMWare & Hyper V)
Repair and maintain internal technologies including hardware and software.
Respond to client calls (local or remote) and uses troubleshooting skills to resolve problem tickets.
Maintain internal service level agreements and monitors ticket queues.
Perform desktop and software installations in accordance with corporate standards — responsible for hardware installs, documentation, user training, and other general helpdesk functions.
Responsible for moving computers when needed, maintaining fixed asset records for new, retiring or moved computers, maintaining equipment inventory, and performing hardware and software audits.
Qualifications/Requirements:
5 + years of Windows server experience
VMWare and HyperV virtualization experience
Cisco Networking experience
Outstanding customer service skills and an ability to work with all levels of management
Support Active directory environment and expertise with a variety of desktop applications including MS Office and Outlook (all versions).
Solid desktop, phone and remote user support skills required.
Proven desktop, laptop, software, and operating system troubleshooting skills required.
Possess a solid understanding of networking related troubleshooting skills as it relates to end-user troubleshooting.
Must have prior experience working as part of team
Strong communication and interpersonal skills required
Must be able to take direction, manage priorities, and perform tasks with minimal supervision
Must possess high attention to detail and keen aptitude for technology along with willingness to take on new challenges [/quote:atlk71u2]
